Excellent Customer Experiences Drive Exceptional Business Results
The world has changed from chasing ever-increasing sales revenues, to sharing the company's mission and values to help your key customers and accounts achieve their goals. Here at Scale Your Sales, we believe customer experience and sales are intrinsically linked through the development of future-ready customer-first sales strategies.
Scale Your Sales gets your team focused on the customer's goals.
The global pandemic has accelerated a necessity for a customer-first mindset shift in all growth businesses. Scale Your Sales helps you calibrate how customers experience your sales enterprise. Now you must engage buyers and customers at a distance and retain your key customers and accounts with renewed tenacity.
Buyers and customer trust their peers more than the marketing messages of the seller. You must invest in creating brand advocates and nurturing strategic customer relationships because these valued customers and influencers become a trusted extension of your sales and marketing efforts, recommending and referring other peers.
Digital with human connection is not only an essential tool to listen, engage, and sell but to build customer experiences and deliver the brand promise. Selling is no longer about providing products and services; selling is the entire experience the customer gains of your brand. A customer retention strategy is critical in future-proofing your customers beyond the pandemic. A future-ready enterprise leverages its expertise to create and build customer advocates.
Sales Manager at Mercure Hotels 2019
"Janice has an amazing ability to make you believe in yourself and offers unique insights to help you scale your sales! We have learnt so much and have already implemented new strategies, which are proving highly successful."
Manufacturing Director, Europe at COATS GROUP PLC 2013
"Janice is a hard-working, conscientious and a fun person to work with. She has high attention to detail and has exacting standards. Janice is particularly strong in dealing with stressful situations and in making the big decisions."
What we do for you
The tangible results(what we mean by getting in the penalty area)includes:
We Show You How To Be The Seller Your Key Customer Wants to Partner & Grow With
Scale Your Sales Consultancy Process
We spend time understanding your objectives, your sales process, your buyers, and key customers' needs and your business culture. Then you get honest (full and frank) advice or pre-match analysis.
We guide you to determine the path to significant increases key customer experiences, customer retention and sales revenue growth, with practical strategies bespoke to your team. Discover is the pre-match team talk, sharing the vision and values, behaviours, and goals to clear the field of play so your team can target the shots.
We want your team to continue to build on your success with the roadmap of what works, we engage your team with tools and knowledge transfer, enabling you to sustain, develop and grow beyond our engagement.
We support you in the implementation and delivery of your desired results. We build in measurable performance to ensure we meet your expectations at every stage of the process. Dissolve is honing the ability to score more goals and post-match analysis.
Our advice is customised to your organisation and your customer base, and our 4D Problem Solving Process delivers the most significant benefits to achieving your business objectives.
Our accolades include projects that have exceeded targets working with a broad range of national and global clients. One of which increased revenue by 100% to £12 million, in less than 12 months using these strategies.
Our team of Associates offer our clients many years of experience in the private and public sector. Working with a broad range of national and global clients, our team delivers engaging experience through real-world insights and results-based practice.
CEO at Jobsinkent.com 2019
"I thought I was pretty switched on about sales, but I learned some interesting new information and we have already implemented Janice's ideas and reaped the benefits. Janice really does know what she is talking about and delivers, practical, real, useful guidance on the modern sales process."
Director, Nilebond Ltd 2015
"Janice helped me to develop a strategy to secure and maintain B2B customers. I now have a segmented plan of my client profiles with ways to secure and retain more valued clients. Since working with her company, I have secured two new corporate clients for my accountancy practice, established since 1986."