#263 Emma Lo – Advancing Customer Success and Leveraging AI in Sales
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My next guest of Scale Your Sales Podcast is Marcus Cauchi. He is a chairman board director and fractional chief revenue officer to technology scale-ups in the 10 to 50 million range, an author, and host of inquisitor podcast. Welcome to scale your sales podcast Marcus Cauchi
00:00 Sales Management Increases Customer Churn Rate
4:12 Why it’s Essential to Improve your Investors’ Loyalty
7:29 No Sales Growth when Recruitment is Treated as a Numbers Game.
10:20 Coaching is the Superpower; the Problem is most Sales Managers don’t know How to do it.
14:02 Why Ensure Salespeople are always Engaging with Customers.
17:26 50-60% of Sales Jobs will Disappear.
22:22 A Diverse Sales Teams give more Creative Solutions that Help Customers.
27:00 End
Linkedin.com/in/fractionalcrotechscaleups
Twitter: The_Inquisitor
Check out podcast: theinquisitor
Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales, listed 25 of the Top 100 Global Business Influencers in 2017. Janice helps companies around the world adopt the Scale Your Sales framework to develop their leading-edge capabilities in securing, maintaining, and growing their most valued customer relationships for long-term value and partnership.
Book Janice to speak virtually at your next event https://janicebgordon.com
LinkedIn: https://www.linkedin.com/in/janice-b-gordon-customer-growth-expert
Twitter: https://twitter.com/JaniceBGordon
Scale Your Sales Podcast: http://scaleyoursales.libsyn.com
More on the blog https://scaleyoursales.co.uk/blog
Instagram: https://www.instagram.com/janicebgordon
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