#263 Emma Lo – Advancing Customer Success and Leveraging AI in Sales
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In today’s episode, my guest talks about her newly released book: 9 Ways to Develop Highly Effective Salespeople. This is based on research she did for her PhD that uncovered that most successful salespeople are self-directed learners.
No matter how big or small your personal desires may be, my next guest’s sales process will teach you how to position yourself as the solution for others so you can get what you want. She is a sales and marketing professor at Bryant University and co-founder of RNMKRS. She loves to help people to grow and see their potential. Welcome to Scale Your Sales Podcast, Stefanie Boyer PhD.
0:00 Adopt self-directed learning to enhance your sales skills.
2:31 The best sales practice method is practising sales conversation.
6:30 How to train on unconscious bias.
10:36 Self-directed people are the higher performers.
14:45 The importance of investing in your people.
19:06 Why we need to ensure people are getting the training and support they need.
22:37 Following up on a conversation is essential.
26:07 How to quickly build rapport and show value.
LinkedIn: linkedin.com/in/drstefanieboyer
Twitter: DrSBoyer
Soon to publish her book: 9 Ways to Develop Highly Effective Salespeople
Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales Framework. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150  Women B2B Thought Leaders You Should Follow in 2021
Janice helps companies around the world to reimagine revenue growth through customer experience and sales.
Book Janice to speak virtually at your next event https://janicebgordon.com
LinkedIn:Â https://www.linkedin.com/in/janice-b-gordon
Twitter:Â https://twitter.com/JaniceBGordon
Scale Your Sales Podcast:Â http://scaleyoursales-podcast.co.uk/
More on the blog https://scaleyoursales.co.uk/blog
Instagram:Â https://www.instagram.com/janicebgordon
Facebook:Â https://www.facebook.com/ScaleYourSalesJBG
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