#280 Elizabeth Blass – Exploring Customer Success as a Major Revenue
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In this week’s episode of the Scale Your Sales podcast, Aaron Spencer discusses the distinctions between sales enablement and sales operations in this episode, but she also goes in-depth on the organizational aspects, level of complexity, and how it benefits the customers.
She is passionate in learning new things and coming up with innovative and augmentative solutions to problems in order to get things done quickly and effectively.
She transitioned from UK enterprise direct sales to worldwide sales enablement roles for two publicly traded businesses throughout her more than 20 years of expertise in the SaaS industry.
Please welcome to Scale Your Sales Podcast, Aaron Spencer.
Timestamps:
00:00 – The Shortest Route to the Best Sales Outcome
05:40 – Enable Sales Marketeers to Deliver Messages Efficiently
10:30 – How to Build a Sales Process
13:35 – Identifying Goals for Sales Enablement
15:30 – The importance of After-Sales Customer Support
18:30 – Difference Between Equity and Equality
29:00 – Prioritizing open communication with your team
linkedin.com/in/aaron-spencer-5328b363
Janice B Gordon, the awarding-winning Customer Growth Expert and founder of Scale Your Sales Framework. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021
Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.
Book Janice to speak virtually at your next event https://janicebgordon.com
LinkedIn: https://www.linkedin.com/in/janice-b-…
Twitter: https://twitter.com/JaniceBGordon
Scale Your Sales Podcast: http://scaleyoursales-podcast.co.uk/
More on the blog https://scaleyoursales.co.uk/blog
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We work with Chief Revenue officers, Sales Leaders, and SaaS Founders identify their best-paying customers, retain more of them, and modernise for a customer and buyer-centric relationship.
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