#180: Stephanie Valenti – CRO Scaling with Customer Fluency in Sales, Marketing & Service

March 13, 2023

In this week’s episode of the Scale Your Sales podcast, My guest is Stephanie Valenti. 

Stephanie Valenti is the Chief Revenue Officer of Smartbug Media, a digital agency- leading marketing, sales, client delivery, and product. 


Stephanie Valenti has over 15 years of leadership experience, with over 12 of those years being in sales. 


Outside of Stephanie’s day job, Stephanie is very active in educating the executive community through Pavillion, and leading a cohort of over 2000 revenue executives globally. 


In this episode, we talk about the three levels of Chief Revenue Officers, where does scalar needs to focus, her more than 10 years of experience in sales, recent changes to women in sales during the post-pandemic. 

Welcome to Scale Your Sales podcast, Stephanie Valenti. 

We discuss:


3:46 – Reasons why number of sales leaders have decreased 


7:08 – Needed Changes 


10:20 – Managing all responsibilities 


12:24 – Building a team 


15:20 – Fit your people in the right role 


21:35 – The next stage after identifying the pinch point 


23:35 – Reason why the process have started 


26:21 – Strategy that enables buyer to buy  



Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.

Book Janice to speak virtually at your next event https://janicebgordon.com    

LinkedIn: https://www.linkedin.com/in/janice-b-   

Twitter: https://twitter.com/JaniceBGordon  

Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast  

More on the blog https://scaleyoursales.co.uk/blog   

Instagram: https://www.instagram.com/janicebgordon  

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Scale Your Sales Janice B Gordon

We work with Chief Revenue officers, Sales Leaders, and SaaS Founders identify their best-paying customers, retain more of them, and modernise for a customer and buyer-centric relationship.

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