#263 Emma Lo – Advancing Customer Success and Leveraging AI in Sales
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Welcome back to Scale Your Sales podcast takeover; this is the second part with my good friend Kym Hamer the CEO and Business Coach of Artemis Futures International Limited.Â
In this week’s episode we talk about Scale Your Sales Framework, What I offer to my clients, why did Smith work with me, Customers, Scale Your Sales centricity and more.Â
Thank you for taking over, Kym Hamer.Â
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We discuss:Â
00:00 – On Janice B Gordon’s Scale Your Sales podcast, Kym Hamer turns the table.
03:11 – Understand your key people
05:10 – Is sales a team sport or an individual sport?
11:22 – Why every business is not customer-centric? 13:00 – Measuring the C-suite decision-making with customer outcomes
17:18 – Janice’s approach to shifting the C-suite focus
25:28 – How to enable buyers to buy?
33:15 – Vision and Ambition 2023
https://www.linkedin.com/in/kymhamer/
Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.
Book Janice to speak virtually at your next event https://janicebgordon.com  Â
LinkedIn: https://www.linkedin.com/in/janice-b-gordon/Â
Twitter: https://twitter.com/JaniceBGordon Â
Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast Â
More on the blog https://scaleyoursales.co.uk/blog Â
Instagram: https://www.instagram.com/janicebgordon Â
Facebook: https://www.facebook.com/ScaleYourSalesJBG
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