#263 Emma Lo – Advancing Customer Success and Leveraging AI in Sales
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In this week’s episode of the Scale Your Sales podcast, I’m delighted to take you on a transformative journey to explore the essence of sales greatness in 2024. Drawing from real-life examples, she challenges common perceptions of successful salespeople and shares valuable lessons. Discover the costly consequences of poor sales hires, the power of optimism in sales success, and the top challenges faced by sales leaders today. Janice also discusses the future of sales teams, emphasizing the need for smaller, more focused teams aligned with marketing and customer success.
In this thought-provoking episode, you’ll gain insights into what makes a successful salesperson, the importance of strategic planning in sales training, and how to adapt to rapidly changing market dynamics. Don’t miss our upcoming LinkedIn Live sessions and resources to help you transform your sales approach for 2024. It’s time to rethink your sales strategy and make 2024 a year of sales success.
Timestamps:
02:44 – Stop holding on to mediocre salespeople.
04:10 – Optimism leads to greater success in insurance.
07:35 – Adapt to buyer preferences with flexible leadership.
12:28 – Hybrid selling, AI, automation drive sales efficiency.
14:49 – Upcoming LinkedIn lives in November.
Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.
Book Janice to speak virtually at your next event https://janicebgordon.com
LinkedIn: https://www.linkedin.com/in/janice-b-…
Twitter: https://twitter.com/JaniceBGordon
Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast
More on the blog https://scaleyoursales.co.uk/blog
Instagram: https://www.instagram.com/janicebgordon
Facebook: https://www.facebook.com/ScaleYourSal…
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