#230: Derek Roberts – Harnessing Mindset, Skill Set, and Human Connections

February 26, 2024

In this week’s Scale Your Sales Podcast episode, my guest is Derek Roberts.

Derek has built, trained, and coached sales teams and sales leaders for nearly thirty years. Although he is an executive coach, consultant, and professional speaker, he is quick to proudly identify himself first and foremost as a sales professional. An executive partner with Integrity Solutions since 1999, Roberts also owns the consulting and training firm Roberts Business Group, which sells and distributes Integrity Solutions’ products. He is co-author of the new book, Listen to Sell: How Your Mindset, Skillset, and Human Connections Unlock Sales Performance.

In this episode, Derek shares the inspiring journey behind the creation of their book “Listen to Sell.” We explore the intricate interplay between mindset and skill set, emphasizing their pivotal role in unlocking optimal sales performance. Additionally, we tackle the profound impact of coaching on sales success, the transformative power of being coachable, and the significance of developing buyer and customer centricity as a driving force for triumph in the realm of sales. Tune in for a riveting exploration of the dynamic relationship between personal growth, coaching, and achieving unparalleled success in the world of sales.

Welcome to Scale Your Sales Podcast, Derek Roberts.



04:54 – Listen and be open to coaching advice.


08:27 – Understanding and adapting to others for success.


10:54 – Fabulous relationship, successful business, shared values.


15:43 – Belief in adaptability and emotional intelligence habits.


18:34 – Ensure organizations understand and meet customer needs.


20:25 – Sales focus on customer’s customer for success.




Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales.


Book Janice to speak virtually at your next event:  https://janicebgordon.com 


LinkedIn: https://www.linkedin.com/in/janice-b-gordon/    


Twitter: https://twitter.com/JaniceBGordon 


Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   


More on the blog: https://scaleyoursales.co.uk/blog 


Instagram: https://www.instagram.com/janicebgordon     


Facebook: https://www.facebook.com/ScaleYourSal





Leave a Rating

How useful was this post?

Click on a star to rate it!

Average rating 0 / 5. Vote count: 0

No votes so far! Be the first to rate this post.

Recent Podcasts

About Us
Scale Your Sales Janice B Gordon

We work with Chief Revenue officers, Sales Leaders, and SaaS Founders identify their best-paying customers, retain more of them, and modernise for a customer and buyer-centric relationship.

Let’s Socialize

Popular Post