#281 Jan Young – Mastering Profitability: Data-Driven Approaches for Customer Success Leaders
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In this weeks’ Scale Your Sales Podcast episode, my guest is Stephanie Neale.
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Stephanie Neale is CEO at Blind Zebra, helping B2B sales teams simplify selling through their Sales Operating System, BZSOS™. She lives in Indianapolis with her husband, who’s also her business partner, their five kids (combined), and a Doodle they sometimes claim.
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In today’s episode of Scale Your Sales podcast, Stephanie shares her journey from accidental salesperson to accomplished sales leader, guided by authenticity and principles like intention, abundance, and detachment from outcomes. We explore the importance of a structured sales process, the evolving role of women in sales, and the impact of diversity in teams. Honoring her mentor Laurie Grass, Stephanie emphasizes leaving a lasting positive impact on customer experience.
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Welcome to Scale Your Sales Podcast, Stephanie Neale.
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Timestamps:
00:00 Authentic sales focus on customer needs.
06:25 Podcast focuses on diverse, global perspectives and experiences.
08:26 Increasing female representation in B2B buying industry.
12:22 Sales hesitance due to perceived professional aggressiveness.
14:35 Identify obstacles; discuss red flags collaboratively.
18:44 Clear, named sales process ensures efficient scaling.
23:49 Mentor inspired career growth and lasting impact.
24:55 Laurie’s legacy influences women in sales globally.
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https://www.linkedin.com/in/stephaniesummersthompson/
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Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.
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Book Janice to speak virtually at your next event: https://janicebgordon.com
LinkedIn: https://www.linkedin.com/janice-b-gordon/
Twitter: https://twitter.com/JaniceBGordon
Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast
More on the blog: https://scaleyoursales.co.uk/blog
Instagram: https://www.instagram.com/janicebgordon
Facebook: https://www.facebook.com/ScaleYourSales
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And more!
Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.
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