#322 Erica Baird – The Leadership Mistake That Stalls Growth at The Next Level

Most leaders think a bigger role requires a completely different leadership style. Erica Baird explains why trusting your team, investing in people, and staying true to who you are can drive growth at scale.

In this episode, Janice B Gordon and Erica Baird discuss what changes, and what should stay the same, when a leader moves into a larger role. They explore servant leadership, empowering 1,300 employees, reducing costs without sacrificing customer satisfaction, and using AI alongside human judgment.

What you’ll learn:
a) Why successful leadership doesn’t require changing who you are
b) How to empower teams instead of micromanaging them
c) Why cost savings often come from the people closest to the work

Today, Janice B Gordon is joined by Erica Baird, VP of Global Sales and Service at one of the world’s largest engine and power solutions companies. Erica oversees $4.9 billion in data centre installations and aftermarket business, alongside $700 million in parts sales.

Timestamps:

03:55 Discussing imposter syndrome and leadership

09:24 Leadership and personal growth insights

12:13 Balancing personal life and work

14:59 Breaking down business silos

16:53 Importance of Inclusion and Communication

20:47 Empowering leaders and delegating tasks

25:53 Impact of AI on Employment

28:28 Fostering a Collaborative Leadership Style

Connect with Erica Baird

LinkedIn: https://www.linkedin.com/in/erica-k-baird/

Connect with Janice

Book Janice to speak at your next sales or leadership event: https://janicebgordon.com

LinkedIn: https://www.linkedin.com/janice-b-gordon/

Instagram: https://www.instagram.com/janicebgordon

Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast

Enjoy the episode? Share your takeaway in the comments and leave a review on Apple Podcasts to help more leaders discover the show.