How to Deepen Your Client Relationships in a Virtual Environment
In challenging times working virtual and endless information, briefings, and change; people are forced to go for the easier, the less complex, and for what they know and trust. Your…
Why Now: Buyer-Centric Selling is Future-Proofing Sales Revenue
The global pandemic has accelerated a necessity for a customer-first mindset shift in all growth enterprises. Scale Your Sales helps you calibrate customer experience into your sales operations. Now your…
Developing Customer Focus Will Focus Greater Returns in Sales Revenue
In this second part of Why is the Customer Focus Strategy Your Best Strategy Right NOW. I will detail how you can use the Focus Strategy to double your sales…
Why is the Customer Focus Strategy Your Best Strategy Right NOW?
Why is the Customer Focus Strategy Your Best Strategy Right NOW? If you could not continue to supply your entire customer base or your entire product range, which would you…
3 Step Process to Stop Your Customers from Cancelling
Whether B2B or B2C customers are bombarded with offers all the time. According to research from the Peppers and Rogers Group, price, quality of service are not the driving factors that…
Why Now in COVID19, is it a Great Time to Nurture Customer Advocacy
COVID19 lockdown is the perfect time to identify your customer advocates and nurture the hell out of them. The growth in social, mobile, and subscription-based business models now make visible…
Why Customer Lifetime Value and Retention Ratios Impacts Sales
Do you use metrics to track customer value and retention? It is not unusual for me to come across well-established businesses with a turnover of over $10 million and to…
Why You Need Customer Experience Feedback Surveys and Which Ones
When I work with B2B client’s helping them identify their key customers and create a Customer Strategic Growth Plan to grow each target customer. As part of this process to…
3 Killer Strategies to Acquire the Most Profitable Customers and Accounts
You are running the gauntlet when targeting prospective and acquiring new customers relationship and accounts. It is not to say that companies should not attract and secure new customers; after…
4 Essential Elements of Customer Retention and Growth
In today’s B2B sales environment, a commercial strategy focused on the acquisition of new customers rather than on retaining existing customers is a flawed strategy. The probability of selling to…